All types of business will want to prep for a fast-approaching change in the way customers pay for goods and services.
Shortening the sales cycle is the most effective way to increase revenue without adding costs or resources. (more…)
Three strategic areas that will play a key role in determining whether your sales will thrive or only survive in this changing economy.
Most companies struggle to find room in the budget for IT training or to recruit new tech employees. But a recent survey says most organizations are being held back by gaps in their IT staff’s skills.
Sen. James Inhofe (R-OK) says EPA has launched a secret war on oil, natural gas and coal.
If your customers and potential customers can’t explain why your products or services are different from the competition, they’ll naturally fall prey to price-cutters.
Customer service is kind of like dating in the business world. And as you know, some dates can go well, while others can go down the tubes.
Any time your sales and service people are trying to help customers find the right fit or increase an order, saying the wrong thing can kill the sale.
Who’s the best person in your organization to deliver memorable customer service?
The job of head of IT is disappearing. What’s replacing it?
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