February 8, 2012 by Charlie Walker
Some people accuse marketers of snagging too much of the “low-hanging fruit” in the terms and words they use to impress would-be customers. But certain marketers would contest that, saying they go “outside the box” with amazing regularity. More…
February 7, 2012 by Bob Hill

When you’ve got a hot prospect in your sites, these 10 phrases are anything but welcome: More…
February 7, 2012 by Charlie Walker
The job market’s been tough for a while, no matter which side of the table you’re seated on. Job candidates are eager to show you what an asset they’ll be. If you’re hiring, you want to be able to sort out the contenders from the pretenders. More…
January 30, 2012 by Charlie Walker
You set up a Facebook, Twitter, LinkedIn or Google+ page and keep it fresh in the hopes it’ll keep existing customers engaged with your company as well as attract new customers. Piece of cake, right? Not really. More…
January 25, 2012 by Charlie Walker
The Super Bowl is (almost) here, and companies are licking their chops over the opportunity to spend an average of $3.5 million for a 30-second spot plugging a product or service. More…
January 19, 2012 by Ken Dooley
Some salespeople who have no problem delivering proposals face-to-face with prospects develop writer’s block when they are asked to put them in writing. Written proposals can make or break a deal, so they should be written with care. Here’s a suggested outline for a proposal: More…
January 4, 2012 by Ken Dooley
Studies have shown that some salespeople reduce their cold calling efforts by as much as 38% during tough times. That’s not good. More…
January 2, 2012 by Bob Hill
In life and in Sales, sometimes it’s the most awkward questions that lead us to the right answers. Here are five sales-centric examples: More…
December 28, 2011 by Charlie Walker
Don’t people always say it’s better to give than to receive? Well, you better not try to give your boss any of these lines – or you could be receiving a pink slip. More…
December 27, 2011 by Charlie Walker
What’s the problem with boxes, anyway? They’re useful for lots of stuff, from shipping to storage – and stashing “low-hanging fruit.” So how do you explain the deep-toned admonishments to think outside of one? More…
December 20, 2011 by Bob Hill
Ever wondered what a prospect’s knee-jerk reaction is after fielding a cold call? Here are 10 of the most common comments overheard once the line goes dead: More…
December 13, 2011 by Ken Dooley
In their haste to satisfy customers, many salespeople make a big mistake.
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December 9, 2011 by Jim Giuliano
Nine times out of 10, an employee lawsuit grows out of a stupid mistake made by a manager who should have known better. Here’s a typical one, and a chance to ask yourself, “Would one of my managers do this?”
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December 7, 2011 by Charlie Walker
Eddie Haskells of the world, unite! More…
December 6, 2011 by Ken Dooley
Here’s some critical information to share at your next sales meeting. More…
November 30, 2011 by Ken Dooley
Knowing what prospects expect may be the most important key to successful selling today. Here are five prospect expectations that, when met, create solid relationships. More…
November 25, 2011 by Bob Hill
Various studies have proven these four areas separate top-notch managers from their average counterparts: More…
November 23, 2011 by Bob Hill

The late Apple co-founder will be remembered for a number of things, including his ability to attract and captivate audiences and the media. An analysis shows he used the same formula — one that anyone else can employ. More…
November 23, 2011 by Jim Giuliano
Here’s a story about how management faced a tough decision, and came away with the admiration of its employees — even the ones that got laid off.
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November 17, 2011 by Ken Dooley
Knowing what prospects expect may be the most important key to successful selling today. Here are five prospect expectations that, when met, create solid relationships: More…