4 ‘musts’ of a successful sales strategy
February 1, 2012 by Bob Hill
Here are four innovative ways to better understand your customers needs, and provide the type of service that leads to more business: More…
Here are four innovative ways to better understand your customers needs, and provide the type of service that leads to more business: More…
Company leaders are used to being the agents of change and innovation, but they haven’t always led the technology shifts in their organization – until now, that is.
According to the Census Bureau’s 2010 American Community Survey, these five majors comprise the largest pool of top earners in the U.S.: More…
All customers may have been created equal, but they don’t have equal value to you. In fact, some may not be worth your time at all.
If you can’t say something nice about an employee, try one of these.
Employees hate performance reviews. Supervisors hate performance reviews. Maybe you’re better off just dropping reviews altogether. Maybe.
There are a lot of excuses for lost sales. And then there are real reasons — that the salesperson can control.
Too many managers pay attention to the wrong goals.
Studies show that curtailing access to social-media websites isn’t the best approach. Then what is?
A new report reveals some key insights about hiring, unemployment, and which degrees hold the least promise for today’s college graduates. More…
During the holidays, President Obama appointed three pro-labor members to the National Labor Relations Board without Congressional confirmation. Can he he do that?
Brains, talent, good work ethic. Put them all together, and sometimes the result is failure.
The turning of the new year calendar signals an uptick in the minimum wage in many states — and a renewed debate: Does a higher minimum wage result in fewer jobs?
Successful salespeople know the driving principles that build credibility and trust with customers and lead them to buy more from you.
In a recent interview with Charlie Rose, the ex-Fed chairman expressed deep concern about the economic state of the U.S. More…
Do not disturb! That’s the sign most hotel chains are hanging out when it comes to negotiating better deals – few want to hear it lately. More…
Driving new revenue is assuming a top spot on 2012 priority lists for your peers of all sizes and in most industries. But what if the moves certain departments make to help grow your business unknowingly expose your company to some expensive problems? More…
Let’s say a key IT employee one day says, “I quit!” and refuses to give up computer passwords that no one else in the company has. What then? That question just got decided in a recent court case.
You may want to buy a copy of this book for every new hire fresh out of school.
Check with your Payroll people to make sure they understand two stipulations in the extension of the payroll tax cut.
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