4 ‘musts’ of a successful sales strategy
February 1, 2012 by Bob Hill
Here are four innovative ways to better understand your customers needs, and provide the type of service that leads to more business: More…
February 1, 2012 by Bob Hill
CEO’s leading the iPad revolution
January 31, 2012 by Valerie Helmbreck
Company leaders are used to being the agents of change and innovation, but they haven’t always led the technology shifts in their organization – until now, that is.
The top 1% of earners in the U.S. majored in …
January 30, 2012 by Bob Hill
According to the Census Bureau’s 2010 American Community Survey, these five majors comprise the largest pool of top earners in the U.S.: More…
Getting the most out of every customer: It’s a matter of metrics
January 27, 2012 by Bob Hill
All customers may have been created equal, but they don’t have equal value to you. In fact, some may not be worth your time at all.
10 performance reviews that’ll make you laugh
January 26, 2012 by Jim Giuliano
If you can’t say something nice about an employee, try one of these.
Ever think about getting rid of performance reviews?
January 25, 2012 by Jim Giuliano
Employees hate performance reviews. Supervisors hate performance reviews. Maybe you’re better off just dropping reviews altogether. Maybe.
7 ways to lose a sale
January 24, 2012 by Ken Dooley
There are a lot of excuses for lost sales. And then there are real reasons — that the salesperson can control.
5 rules for turning excuses into profits
January 23, 2012 by Bob Hill
Too many managers pay attention to the wrong goals.
Cyber-attacks from social media: The key prevention step most companies miss
January 20, 2012 by Jim Giuliano
Studies show that curtailing access to social-media websites isn’t the best approach. Then what is?
And the least valuable college degree program is …
January 18, 2012 by Bob Hill
A new report reveals some key insights about hiring, unemployment, and which degrees hold the least promise for today’s college graduates. More…
Obama appoints pro-union board members: Legal or illegal?
January 17, 2012 by Jim Giuliano
During the holidays, President Obama appointed three pro-labor members to the National Labor Relations Board without Congressional confirmation. Can he he do that?
Why smart execs act dumb
January 16, 2012 by Jim Giuliano
Brains, talent, good work ethic. Put them all together, and sometimes the result is failure.
Does raising the minimum wage kill jobs?
January 13, 2012 by Jim Giuliano
The turning of the new year calendar signals an uptick in the minimum wage in many states — and a renewed debate: Does a higher minimum wage result in fewer jobs?
10 ways to increase sales to present customers
January 12, 2012 by Ken Dooley
Successful salespeople know the driving principles that build credibility and trust with customers and lead them to buy more from you.
Alan Greenspan: ‘Worry about inflation’
January 11, 2012 by Bob Hill
In a recent interview with Charlie Rose, the ex-Fed chairman expressed deep concern about the economic state of the U.S. More…
Little wiggle room for hotel rates in 2012 … unless you have this info
January 10, 2012 by Jennifer Azara
Do not disturb! That’s the sign most hotel chains are hanging out when it comes to negotiating better deals – few want to hear it lately. More…
Why growth plans could expose you to antitrust troubles
January 9, 2012 by Jennifer Azara
Driving new revenue is assuming a top spot on 2012 priority lists for your peers of all sizes and in most industries. But what if the moves certain departments make to help grow your business unknowingly expose your company to some expensive problems? More…
What happens if an ex-employee refuses to give up passwords?
January 6, 2012 by Jim Giuliano
Let’s say a key IT employee one day says, “I quit!” and refuses to give up computer passwords that no one else in the company has. What then? That question just got decided in a recent court case.
’11 Rules You Won’t Learn in School’
January 5, 2012 by Bob Hill
You may want to buy a copy of this book for every new hire fresh out of school.
Alert: 2 stipulations in payroll-tax-cut law
January 4, 2012 by Jim Giuliano
Check with your Payroll people to make sure they understand two stipulations in the extension of the payroll tax cut.
