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	<title>BusinessBrief.com &#187; American Express</title>
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		<title>Mobile payments: Trust more important than ever</title>
		<link>http://www.businessbrief.com/mobile-payments-trust-more-important-than-ever/</link>
		<comments>http://www.businessbrief.com/mobile-payments-trust-more-important-than-ever/#comments</comments>
		<pubDate>Thu, 08 Sep 2011 11:00:47 +0000</pubDate>
		<dc:creator>Charlie Walker</dc:creator>
				<category><![CDATA[In this week's e-newsletter - Sales & Marketing]]></category>
		<category><![CDATA[Latest News & Views - Sales & Marketing]]></category>
		<category><![CDATA[New Research]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[American Express]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[MasterCard]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[mobile payments]]></category>
		<category><![CDATA[Ogilvy]]></category>
		<category><![CDATA[Ogilvy & Mather Worldwide]]></category>
		<category><![CDATA[PayPal]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[survey]]></category>
		<category><![CDATA[visa]]></category>

		<guid isPermaLink="false">http://www.businessbrief.com/?p=20709</guid>
		<description><![CDATA[As more users make mobile their primary source of interaction, trust in payment processing emerges as a significant issue. Most people in a recent survey by Ogilvy &#38; Mather Worldwide said they stick with the tried and true when it comes mobile payments. Ogilvy &#38; Mather asked 500 online customers to rate the brands they’d [...]]]></description>
			<content:encoded><![CDATA[<p>As more users make mobile their primary source of interaction, trust in payment processing emerges as a significant issue. <span id="more-20709"></span></p>
<p>Most people in a <a title="Ogilvy" href="http://sellorelse.ogilvy.com/the-new-mobile-shopper." target="_blank">recent survey</a> by Ogilvy &amp; Mather Worldwide said they stick with the tried and true when it comes mobile payments.</p>
<p>Ogilvy &amp; Mather asked 500 online customers to rate the brands they’d trust to handle their mobile payments:</p>
<ul>
<li>Visa: 39.6%</li>
<li>Mastercard: 35.9%</li>
<li>American Express: 35.8%</li>
<li>PayPal: 34.3%</li>
</ul>
<p>No surprises there.</p>
<p>Flashy brand names not associated with financial services fared poorly in consumer trust:</p>
<ul>
<li>Apple: 22.9%</li>
<li>Microsoft: 22.3%</li>
<li>Google: 19.5%</li>
</ul>
<p>Facebook landed at the bottom of the heap. Only 12% of those surveyed said they’d place their trust in Facebook payment processing security.</p>
<p>One recommendation: Smaller tech brands should join forces with the heavy hitters &#8212; the most-trusted brands &#8212; and use that partnership to show customers they can trust your level of security.</p>
]]></content:encoded>
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		<title>Do these companies really deserve to be among the top 100 brands?</title>
		<link>http://www.businessbrief.com/do-these-companies-really-deserve-to-be-among-the-top-100-brands/</link>
		<comments>http://www.businessbrief.com/do-these-companies-really-deserve-to-be-among-the-top-100-brands/#comments</comments>
		<pubDate>Tue, 03 Aug 2010 11:00:55 +0000</pubDate>
		<dc:creator>Bob Hill</dc:creator>
				<category><![CDATA[economy]]></category>
		<category><![CDATA[In this week's e-newsletter - Sales & Marketing]]></category>
		<category><![CDATA[Latest News & Views - Sales & Marketing]]></category>
		<category><![CDATA[American Express]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[Burger King]]></category>
		<category><![CDATA[BusinessWeek]]></category>
		<category><![CDATA[Citi]]></category>
		<category><![CDATA[disaster]]></category>
		<category><![CDATA[Gulf]]></category>
		<category><![CDATA[IBM]]></category>
		<category><![CDATA[Marlboro]]></category>
		<category><![CDATA[McDonald's]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[oil]]></category>
		<category><![CDATA[Shell]]></category>
		<category><![CDATA[visa]]></category>

		<guid isPermaLink="false">http://www.businessbrief.com/?p=3699</guid>
		<description><![CDATA[BusinessWeek recently released its annual list of the best 100 global brands. While some of the perennial favorites seem like no brainers, you might wonder what some of the other honorees say about today&#8217;s buyers. As usual, cutting-edge companies like Microsoft, Apple and IBM landed near the top of the list. But consider some of the more questionable choices, especially given some [...]]]></description>
			<content:encoded><![CDATA[<p><em>BusinessWeek </em>recently released its annual list of the best 100 global brands. While some of the perennial favorites seem like no brainers, you might wonder what some of the other honorees say about today&#8217;s buyers. <span id="more-3699"></span></p>
<p>As usual, cutting-edge companies like Microsoft, Apple and IBM landed near the top of the list. But consider some of the more questionable choices, especially given some of the major factors that landed this country in a recession in the first place:</p>
<ul>
<li><strong>CitiGroup (#36), JP Morgan Chase (#37), Goldman Sachs (#38), Morgan Stanley (#57).</strong> If you agree that the credit crisis and the housing crisis were two of the biggest contributing factors to this country&#8217;s current economic downturn, then you&#8217;ve got to wonder what right these companies have to be considered some of the best brands in the world. Collectively, these four companies accounted for more than $70 billion in federal bailout money.</li>
<li><strong>American Express (#22), Visa (#94).</strong> Risky lending practices, obscene credit rates, penalties, major default levels having a negative impact on business and an ongoing credit crisis still can&#8217;t stop certain credit card companies from maintaining a strong reputation both here and abroad.</li>
<li><strong>BP (#83), Shell (#92)</strong><strong>.</strong> Though Shell is making cutbacks and BP got major points for all the energy-efficient initiatives it&#8217;s undertaking (the list came out before the Gulf oil disaster), Shell is still digging itself out from a scandal that involved misrepresenting oil reserves. Not to mention the oil industry as a whole has seemed highly suspect ever since major oil companies started posting record profits a few years back, despite the highest gas prices in U.S. history.</li>
<li><strong>McDonald&#8217;s (#6), Burger King (#93). </strong>More than a third of American adults are considered obese these days, which makes people question whether we should really be applauding the idea of a fast-food diet? The argument for is that fast-food chains make it affordable for people to eat out on a shoestring budget. Burger King&#8217;s done well in the past year by running wacky ads and adding a do-it-yourself burger bar, while McDonald&#8217;s has gone toe-to-toe with Starbucks in the latte wars. But the question remains &#8220;What type of health-conscious America are we building when everyone&#8217;s advocating the supersize-me plan?&#8221;</li>
<li><strong>Marlboro (#17).</strong> Cancer, heart disease, emphysema &#8230; big tobacco&#8217;s got a corner on the market. Still, people are drawn to the addictive nature of smoking, and no company knows how to draw them in better than Marlboro.</li>
</ul>
<p>Check out the complete list of <em>BusinessWeek</em>&#8216;s &#8220;<a href="http://images.businessweek.com/ss/09/09/0917_global_brands/index.htm" target="_blank">The 100 Best Global Brands 2009</a>&#8221; below. No doubt each of these companies has made some positive contributions and established itself as a force to be reckoned with. But you&#8217;ve got to wonder what it says about consumers that these companies continue to thrive, given some of the choices many of them have made.</p>
<p><em>Are there any other brands you think shouldn&#8217;t have made this list? How about great brands that should&#8217;ve been included but weren&#8217;t? Share your opinions in the Comments Box below.<br />
</em></p>
<p><strong><em>BusinessWeek&#8217;s</em> 100 Best Global Brands:</strong></p>
<ol>
<li><strong>Coca-Cola</strong></li>
<li><strong>IBM</strong></li>
<li><strong>Microsoft</strong></li>
<li><strong>GE </strong></li>
<li><strong>Nokia </strong></li>
<li><strong>McDonald&#8217;s</strong></li>
<li><strong>Google </strong></li>
<li><strong>Toyota </strong></li>
<li><strong>Intel</strong></li>
<li><strong>Disney </strong></li>
<li><strong>Hewlett-Packard</strong></li>
<li><strong>Mercedes-Benz</strong></li>
<li><strong>Gillette </strong></li>
<li><strong>Cisco</strong></li>
<li><strong>BMW</strong></li>
<li><strong>Louis Vuitton </strong></li>
<li><strong>Marlboro</strong></li>
<li><strong>Honda</strong></li>
<li><strong>Samsung </strong></li>
<li><strong>Apple</strong></li>
<li><strong>H&amp;M</strong></li>
<li><strong>American Express</strong></li>
<li><strong>Pepsi</strong></li>
<li><strong>Oracle</strong></li>
<li><strong>Nescafe</strong></li>
<li><strong>Nike</strong></li>
<li><strong>SAP</strong></li>
<li><strong>Ikea </strong></li>
<li><strong>Sony </strong></li>
<li><strong>Budweiser</strong></li>
<li><strong>UPS</strong></li>
<li><strong>HSBC</strong></li>
<li><strong>Canon</strong></li>
<li><strong>Kellogg&#8217;s </strong></li>
<li><strong>Dell </strong></li>
<li><strong>Citi</strong></li>
<li><strong>JPMorgan</strong></li>
<li><strong>Goldman Sachs</strong></li>
<li><strong>Nintendo</strong></li>
<li><strong>Thomson Reuters</strong></li>
<li><strong>Gucci</strong></li>
<li><strong>Philips</strong></li>
<li><strong>Amazon</strong></li>
<li><strong>L&#8217;Oreal</strong></li>
<li><strong>Accenture</strong></li>
<li><strong>eBay</strong></li>
<li><strong>Siemens</strong></li>
<li><strong>Heinz</strong></li>
<li><strong>Ford</strong></li>
<li><strong>Zara</strong></li>
<li><strong>Wrigley</strong></li>
<li><strong>Colgate</strong></li>
<li><strong>AXA</strong></li>
<li><strong>MTV</strong></li>
<li><strong>Volkswagen</strong></li>
<li><strong>Xerox</strong></li>
<li><strong>Morgan Stanley</strong></li>
<li><strong>Nestle</strong></li>
<li><strong>Chanel</strong></li>
<li><strong>Danone</strong></li>
<li><strong>KFC</strong></li>
<li><strong>Adidas</strong></li>
<li><strong>BlackBerry</strong></li>
<li><strong>Yahoo!</strong></li>
<li><strong>Audi</strong></li>
<li><strong>Caterpillar</strong></li>
<li><strong>Avon</strong></li>
<li><strong>Rolex </strong></li>
<li><strong>Hyundai</strong></li>
<li><strong>Hermes</strong></li>
<li><strong>Kleenex</strong></li>
<li><strong>UBS</strong></li>
<li><strong>Harley-Davidson</strong></li>
<li><strong>Porsche</strong></li>
<li><strong>Panasonic</strong></li>
<li><strong>Tiffany &amp; Co.</strong></li>
<li><strong>Cartier</strong></li>
<li><strong>Gap</strong></li>
<li><strong>Pizza Hut</strong></li>
<li><strong>Johnson &amp; Johnson</strong></li>
<li><strong>Allianz</strong></li>
<li><strong>Moet &amp; Chandon</strong></li>
<li><strong>BP </strong></li>
<li><strong>Smirnoff</strong></li>
<li><strong>Duracell </strong></li>
<li><strong>Nivea </strong></li>
<li><strong>Prada</strong></li>
<li><strong>Ferrari</strong></li>
<li><strong>Armani</strong></li>
<li><strong>Starbucks</strong></li>
<li><strong>Lancome</strong></li>
<li><strong>Shell</strong></li>
<li><strong>Burger King</strong></li>
<li><strong>Visa</strong></li>
<li><strong>Adobe</strong></li>
<li><strong>Lexus</strong></li>
<li><strong>Puma </strong></li>
<li><strong>Burberry</strong></li>
<li><strong>Polo Ralph Lauren</strong></li>
<li><strong>Campbell&#8217;s </strong></li>
</ol>
]]></content:encoded>
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		<title>Managing finances from your iPhone</title>
		<link>http://www.businessbrief.com/managing-cash-flow-from-your-iphone/</link>
		<comments>http://www.businessbrief.com/managing-cash-flow-from-your-iphone/#comments</comments>
		<pubDate>Mon, 29 Jun 2009 10:00:39 +0000</pubDate>
		<dc:creator>Valerie Helmbreck</dc:creator>
				<category><![CDATA[In this week's e-newsletter]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[American Express]]></category>
		<category><![CDATA[applications]]></category>
		<category><![CDATA[cash flow]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[iphone]]></category>
		<category><![CDATA[manage]]></category>
		<category><![CDATA[monitor]]></category>

		<guid isPermaLink="false">http://www.businessbrief.com/?p=1048</guid>
		<description><![CDATA[Yes,  it is possible for business leaders to manage their finances on the run. And if the business leader&#8217;s got an iPhone &#8212; as more and more do &#8212; it&#8217;s getting easier with the help of some pretty sweet apps designed for the phone. The appeal of the iPhone for many busy execs is the [...]]]></description>
			<content:encoded><![CDATA[<p>Yes,  it is possible for business leaders to manage their finances on the run. And if the business leader&#8217;s got an iPhone &#8212; as more and more do &#8212; it&#8217;s getting easier with the help of <span id="more-1048"></span></p>
<p>some pretty sweet apps designed for the phone.</p>
<p>The appeal of the iPhone for many busy execs is the smartphone&#8217;s ability to run thousands of applications &#8212; from a Star Wars light saber (don&#8217;t laugh, this could come in handy at a board meeting) to an invoice generator.</p>
<p>Blogger Laura Rich at American Express&#8217; &#8220;Open Forum&#8221; proposes five apps that a busy C-level exec might find handy for managing or monitoring cash flow. They include:</p>
<p><strong>Quicken</strong> ($9.95/month per account)– Folks who use QuickBooks to manage cash flow can check their account balance, view latest transactions, enter them on the go  and take a look at how it’s all performing against monthly budget levels.</p>
<p><strong>Calc-12E RPN Financial Calculator</strong> ($19.99 download) – Based on the most popular portable financial calculator out there, the 12E is ideal for business owners who need the accountant’s calculator on hand when they meet with investors, in real estate deals and the like, says Rich. It&#8217;ll let you enter and edit cash flows, add comparative investment analysis.</p>
<p><strong>Spreadsheet </strong>($7.99 download)– Who doesn&#8217;t need to look at a spreadsheet every now and again? This one will come in handy when you want to review Excel budgets from the road.</p>
<p><strong>Credit Card Terminal</strong> ($49.99 to download, $25/month subscription, and $.24 per transaction) – So a customer or client wants to pay you on the spot &#8212; hey, it happens! You can collect the money with this app. No, it isn&#8217;t cheap but what price cash flow?</p>
<p><strong>Omni Invoice</strong> ($9.99 to download) – Need to speed up the process of getting paid? This app lets you issue invoices from the road.</p>
<p>Along with these useful finance tools, there are also an array of free apps from the major banks (like Bank of America, Wells Fargo and Chase) that will give you mobile access to your accounts.</p>
<p>And for those who want to keep tabs on investments and practice trading without risking cash, there&#8217;s <strong>iTrade Stock Market Simulator, </strong>another free app.</p>
<p>To help with your own personal cash flow, you can try <strong>iExpensit </strong>($4.99 per download; there&#8217;s also a free, slimmed down version called <strong>iExpensit Lite</strong>), which simplifies daily expense tracking and stores photo receipts. It also lets you customize your personal and business expenses with simple reports.</p>
<p>For those times when the cash just isn&#8217;t flowing, you may need <strong>Loan Calculator &#8211; What if? </strong>(99 cents per download) that&#8217;ll calculate the monthly payment for any fixed rate load and let you view an amortization/payment schedule.</p>
<p>All these apps are available at <a title="Apple App Store" href="http://www.apple.com/iphone/iphone-3g-s/app-store.html" target="_blank">Apple&#8217;s App Store</a> where you can browse the ever-increasing array of software for the iPhone.</p>
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