November 23, 2011 by Bob Hill

The late Apple co-founder will be remembered for a number of things, including his ability to attract and captivate audiences and the media. An analysis shows he used the same formula — one that anyone else can employ. More…
June 3, 2011 by Ken Dooley
Here are the six hardest people to deal with – along with the best ways to get a “Yes” from each: More…
May 31, 2011 by Bob Hill
The rules may have changed, but the goal for salespeople remains the same. More…
December 16, 2010 by Bob Hill
Today’s salespeople face three consistent challenges to earning (and keeping) a buyer’s business: More…
October 5, 2010 by Bob Hill

Post these mantras or pass them along, because if your salespeople aren’t already living by them, they absolutely should be: More…
August 25, 2010 by Bob Hill
If your selling processes haven’t changed and your closing rates have dropped anyway, a well-known sales expert has two theories as to what’s hurting your business. More…
August 20, 2010 by Ken Dooley
Some salespeople do a great job of selling until the prospect buys. Then everything changes. After the prospect takes ownership of the product or service, salespeople become scarce. That’s a problem. More…
August 10, 2010 by Bob Hill

The economy — and what it’s doing to the company, future pay and their own job security — is something your sales and marketing reps think about constantly. And they’re counting on you for the answers. More…
August 4, 2010 by Ken Dooley
Closing today is a lot different than it was even a few years ago. Here are seven significant changes in the marketplace that have had a dramatic influence on closing rates: More…
July 14, 2010 by Ken Dooley
Here are three steps that can be done before, during and at the end of each call that will help you increase your closing ratio, courtesy of sales trainer and author Bill Farber. More…
July 6, 2010 by Bob Hill

These three metrics go beyond closing rates and click-throughs to uncover more opportunities to boost sales and revenue: More…
June 10, 2010 by Ken Dooley
The basic formula for asking prospects to buy is a lot simpler than some salespeople think. More…
May 18, 2010 by Bob Hill
When salespeople start to slip, these keys will help put them back on track. More…
May 10, 2010 by Bob Hill
More than 80% of sales are closed on or after the fifth contact, found a recent Association of Sales Executives study. That means persistence is still king, and these strategies are proven to increase your chances of closing: More…
April 14, 2010 by Ken Dooley
The basic formula for asking prospects to buy is a lot simpler than some salespeople think. More…
April 2, 2010 by Bob Hill
In his book Crush Price Objections, best-selling author Tom Reilly breaks down the five types of prospects who consistently push salespeople on price (and how to close them). More…
March 26, 2010 by Bob Hill
The marketplace has shifted and so has the way prospects do business. If your people want to close more, they’ll need to accept — and adapt to — these four truths: More…
March 16, 2010 by Bob Hill

New research has uncovered the one trait most sales superstars share — and several others that differentiate the top producers from the bottom feeders. More…
March 11, 2010 by Ken Dooley
Why do some salespeople who are competent, professional and knowledgeable have so much trouble closing? Here are four reasons: More…
February 26, 2010 by Ken Dooley
Understanding how customers think gives salespeople a big edge in closing. It’s not easy, but it can be done. More…