April 26, 2011 by Charlie Walker

You can call it “two strikes and you’re out” – because a lot of would-be customers won’t give you a shot at their business if two online reviews bad mouth your product or service. More…
December 24, 2010 by Valerie Helmbreck
What business leader can take this news as anything but as slap in the face: Your company’s dead last with customers.
More…
May 6, 2010 by Valerie Helmbreck
Most companies and their leaders love to get an award — especially from consumers or customers. But there’s one prize you and your company can do without: “The Worst Company in America,” sponsored by Consumerist.com. And this year’s winner is … More…
December 22, 2009 by Valerie Helmbreck
Yes, smartphones are the gadget du jour. Everybody’s gotta have one and with dozens of new entries into the market, it’s nearly impossible for the average busy exec to figure out which one’s best. More…