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70% of marketers are at a loss about this – and they admit it


January 28, 2011 by Charlie Walker

Seven in 10 marketers are asking the same question when confronting the social media conversation pouring in every day. More…

Follow these 9 steps to a successful presentation


January 24, 2011 by Ken Dooley

If you are tuned in to your audience, even a poorly delivered presentation can be well received. If you’re not, even a polished one can fall flat. Here are nine steps to delivering the best presentation possible. More…

Customer survey: Salespeople aren’t listening


November 2, 2010 by Ken Dooley

Only one in 10 purchasing agents feels that salespeople really listen to them, according to a new survey by the National Association of Purchasing Agents. To reverse that trend, it’s critical to stop the following bad habits when they crop up. More…

A better way to respond to prospects’ questions


September 21, 2010 by Ken Dooley

When a prospect asks a question, the sales process has reached a crossroads. The way your company responds can move the sale forward or kill it in its tracks. More…

20-Minute Sales Meeting: Selling to multiple decision makers


July 23, 2010 by Ken Dooley

When you’re speaking in front of multiple prospects at once, you’re going to have to modify your sales presentation to take the group dynamics into account. More…

Conversation topics that kill sales: Pass this list on to your newbies


March 9, 2010 by Ken Dooley

Business today revolves around building long-term relationships with customers. So it can be devastating to watch a good, profitable customer slip away because of something a salesperson said. More…


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2012-02-08 17:30

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