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6 new ways to determine if a customer is credit worthy


April 1, 2013 by Jim Giuliano

When it comes to evaluating customers for credit, it may be time for some new approaches.

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8 ways to collect from slow-pay customers


February 27, 2013 by Jim Giuliano

It’s never been more important that your company gets every cent owed by every customer — without being so heavy-handed that you chase customers away.

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3 steps to limit your A/R risk


January 10, 2013 by Jim Giuliano

Here’s a stat to ponder: At a 20% gross margin for costs, it takes five times the amount of new revenue to make up for just one defaulted customer payment.

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You, too, can become an exporter


December 28, 2012 by Jim Giuliano

The small-business problem: Limited access to, and knowledge of, foreign markets. President Obama and Congress think they have the solution — and a way to boost business and jobs. More…

Vetting vendors: How and why to do it


December 19, 2012 by Jim Giuliano

New customers often have to provide you with lots of financial info to prove they’re credit-worthy. But what about the companies you buy from on a regular basis?

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A final-demand letter that gets resultsX


November 2, 2012 by Jim Giuliano

It’s the step you hope you never have to take – that final-demand letter your company sends  send in an attempt to get a customer to pay up.

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How an email becomes a binding contract


September 11, 2012 by Jim Giuliano

A lot of companies communicate with customers via email, including sending agreements and documents such as credit applications. That could spell trouble.

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What business owners want to hear from Obama


September 21, 2011 by Jim Giuliano

leadership2

OK, we know all about what President Obama proposes to help American businesses. Now, CNN Money asks 10 small-business owners what the president could do immediately to boost the economy in general and their companies in particular. Here’s what they said. More…

Speeding up — or avoiding — slow pays


May 11, 2011 by Jim Giuliano

money

Even when times are tight, there are at least three small, innovative moves you can make to make sure you’re at the head of the line to get paid or you don’t get stuck with a slow pay in the first place. More…

Beware! Credit card companies switch tactics


December 28, 2010 by Bob Hill

Consumer spending is on the rise again, and so are the shifty introductory rates credit card companies offer to suck you dry.  More…

Quick! 2 major tax breaks to take — now


November 3, 2010 by Bob Hill

You may be entitled to some major refunds on your 2011 tax return, but only if you take action before the end of 2010.  More…

The gap 27% of firms have in risk management


September 15, 2010 by Jennifer Azara

safety2

When six-figure decisions are on the line, you’d like to think your key employees are making informed choices in a vulnerable area of your business.   At one in four companies, those decisions are left open to dangerous risk. More…

Cutting through the noise and coming out on top


August 6, 2010 by Ken Dooley

Most sales and marketing pros are news junkies. But lately, it may be better to tune the news out. More…

4 ways to avoid spiraling credit card debt


June 28, 2010 by Bob Hill

New regs promise to keep financial institutions from robbing consumers blind, but you could still find yourself in the hole if you don’t keep a close eye on these four areas:  More…

3 ways to build loyalty into your next sale


June 3, 2010 by Charlie Walker

Customers are naturally drawn to the business that offers them the lowest price. So how can you expect to compete against a price-cutter — without slashing your own profit margin? More…

Read the fine print on your rewards programs — often


April 21, 2010 by Bob Hill

A lot of execs are enrolled in travel or credit programs that reward them with points for constant use. But you have to keep a close eye on changing terms and conditions to make sure you don’t lose rewards. More…

Major bank eases off debit-card charges


March 18, 2010 by Bob Hill

Bank of America has finally taken a bold step that benefits cardholders, and could ultimately force other major banks to follow suit: More…

6 ways to improve cash flow immediately


March 17, 2010 by Jim Giuliano

solid-gold-profit

Why do so many small businesses overlook these simple ways to improve cash flow? More…

New credit card regs are great, except …


March 9, 2010 by Bob Hill

Have credit card companies already found a convenient way to dodge the new billing statement regs? You be the judge: More…

How debit card companies are robbing everybody blind


February 12, 2010 by Bob Hill

Debit purchases are on pace to eclipse cash purchases by 2012. Good news, right? Not if you’re a business owner … or a consumer. More…


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