BusinessBrief.com » tag » Customer service

What makes these 5 companies so sexy?


August 12, 2010 by Bob Hill

Let’s face it, people don’t so much buy a product anymore as they do a brand. It’s the idea behind most marketing campaigns. With that in mind, here are some of the sexiest brands in America, as well as what makes them so irresistible.   More…

7 essentials every business owner should know


July 14, 2010 by Jim Giuliano

leasership4

Covering these essentials is what made others successful. More…

Customer care tips working to boost loyalty, revenue today


June 16, 2010 by Ken Dooley

Today, quality of service has become so essential that those who lead the way in service excellence have a powerful competitive advantage. More…

A peek at Steve Jobs’ e-mails to customers


April 27, 2010 by Valerie Helmbreck

Few companies’ success is as inextricably linked to its CEO as that of Apple Computers, one of the tech sector’s big winners despite the down economy. And now the public is getting a look at how Steve Jobs relates to the folks who buy and use his products. More…

The greatest customer service trait: Do your employees possess it?


August 6, 2009 by Jennifer Azara

Good customer service isn’t the sole province of a customer service department. It’s more of a companywide attitude. Does your company have the right attitude? More…

How to ruin a reputation in four days on YouTube


July 17, 2009 by Julie Power

If you haven’t seen this attack video yet, you will soon. In fact, you may want to show it to your service reps as a warning of what can go wrong if you don’t treat customers with respect. More…


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2010-09-02 16:02