BusinessBrief.com » tag » Customer service

The greatest customer service trait: Do your employees possess it?


August 6, 2009 by Jennifer Azara

Good customer service isn’t the sole province of a customer service department. It’s more of a companywide attitude. Does your company have the right attitude? More…

How to ruin a reputation in four days on YouTube


July 17, 2009 by Julie Power

If you haven’t seen this attack video yet, you will soon. In fact, you may want to show it to your service reps as a warning of what can go wrong if you don’t treat customers with respect. More…


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2010-03-19 16:05