BusinessBrief.com » tag » customer

Conversation topics that kill sales: Pass this list on to your newbies


March 9, 2010 by Ken Dooley

Business today revolves around building long-term relationships with customers. So it can be devastating to watch a good, profitable customer slip away because of something a salesperson said. More…

Top tips for meeting with buyers over meals


March 3, 2010 by Ken Dooley

In the informal setting that a restaurant provides, your people have an opportunity to build stronger relationships with buyers. Here are five strategies to help them: More…

Ways to spin complaints into opportunities


February 11, 2010 by Ken Dooley

How your salespeople handle it when customers complain will determine whether those customers remain loyal or switch to competitors. More…

When customers’ decison-makers change


June 29, 2009 by Ken Dooley

Just as your products and services change, buyers change, too. A change in a decision-maker doesn’t have to mean a lost customer. Companies that handle buyer changes  properly find the accounts can be as profitable as ever.

More…


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2010-03-19 16:05