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	<title>BusinessBrief.com &#187; etiquette</title>
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		<title>Tech troublemakers: Can you spot them?</title>
		<link>http://www.businessbrief.com/tech-troublemakers-can-you-spot-them/</link>
		<comments>http://www.businessbrief.com/tech-troublemakers-can-you-spot-them/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 10:00:52 +0000</pubDate>
		<dc:creator>Valerie Helmbreck</dc:creator>
				<category><![CDATA[In this week's e-newsletter]]></category>
		<category><![CDATA[Latest News & Views]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[cellphones]]></category>
		<category><![CDATA[etiquette]]></category>
		<category><![CDATA[gadgets]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[manners]]></category>
		<category><![CDATA[mobile devices]]></category>
		<category><![CDATA[smartphones]]></category>

		<guid isPermaLink="false">http://www.businessbrief.com/?p=6484</guid>
		<description><![CDATA[The use of gadgets may make employees more productive, or just create another distraction. Here are the results of a new survey on the topic by the IT staffing firm Robert Half Technologies. In response to the survey, more than half of chief information officers (CIOs) polled have seen more instances of poor workplace etiquette [...]]]></description>
			<content:encoded><![CDATA[<p>The use of  gadgets may make  employees more productive, or just create another distraction. <span id="more-6484"></span></p>
<p>Here are the results of a new survey on the topic by the IT staffing firm Robert Half Technologies.</p>
<p>In response to the survey, more than half of chief information officers (CIOs) polled have seen more  instances of poor workplace etiquette resulting from more frequent use  of mobile electronic devices. (The survey was based on telephone interviews with  more than 1,400 CIOs from companies across the United States with 100 or  more employees.)</p>
<p>CIOs were asked, <em>“In your opinion, what effect  has the increased use of mobile electronic gadgets &#8212; such as cell  phones, smartphones, handheld devices and laptops &#8212; had on workplace  etiquette in the past three years? Have the number of breaches in  workplace etiquette increased, decreased or remained the same?” </em>Their responses:</p>
<p>Increased significantly: 22%</p>
<p>Increased somewhat: 29%</p>
<p>Remained  the same:  42%</p>
<p>Decreased  somewhat: 4%</p>
<p>Decreased  significantly: 2%</p>
<p>Don’t  know/no answer: 1%</p>
<p>“While  electronic gadgets are designed to make employees more productive, they  also may serve as a distraction,” said Dave Willmer, executive director  of Robert Half Technology. “Although the rules of tech etiquette vary  from business to business, it’s always a good idea to give people you’re  collaborating with your undivided attention.”</p>
<p>Willmer  added that it’s easy to inadvertently offend people when you’re moving  too quickly. “The best communicators take time to consider the most  appropriate medium for the message,” he said.</p>
<p>Robert Half  Technology identifies five types of tech-etiquette offenders. See if you or your managers can spot them in your organization:</p>
<p><strong>1. </strong><strong>The  Misguided Multitasker. </strong>This person thinks that e-mailing or  texting during a meeting or conversation demonstrates efficiency. But  others may regard it as a sign he prizes his BlackBerry more than the  company he keeps. This person can create animosity in the workplace. <strong>Suggestion:</strong> Ask this person to use their handheld device only in an urgent situation and step out of  the room to reply.</p>
<p><strong>2. </strong><strong>The E-mail  Addict.</strong> If you’ve ever played e-mail tag with a colleague,  you’ve likely encountered this person, who relies on a constant stream  of e-mails, instant messages or texts to communicate every  needs. Why? This individual thinks it will save time. But excessive messaging,  particularly regarding trivial things, can be inefficient and  disruptive. <strong>Suggestion:</strong> Ask the e-mail addicts manager to offer a reminder that often a phone call or in-person discussion can resolve  issues more quickly.</p>
<p><strong>3. </strong><strong>The  Broadcaster.</strong> This person has no shame when it comes to  using his cell phone anytime, anywhere &#8212; including open office halls  and the public restroom &#8212; to discuss <em>anything</em>. When using a  cell phone in common areas, it’s not only disrespectful but also  potentially off-putting to others.<strong> Suggestion:</strong> Advise all employees to keep private conversations limited to  private places.</p>
<p><strong>4. </strong><strong>The Cyborg. </strong>Rare is the chance to see this person without the  blinking glow of a Bluetooth headset or iPod earbud nestled in an ear.  Keeping a wireless earpiece or headphones constantly plugged in signals  to others who may need to speak to you that your attention is not  available. <strong>Suggestion: </strong>Teach workers that they should show that they are accessible to their colleagues by using  earpieces in the office with discretion and consideration.</p>
<p><strong>5. </strong><strong>The  Distractor.</strong> This person may have good intentions in setting a cellphone to vibrate rather than torturing colleagues with a cheesy  ringtone, but hearing it repeatedly buzz loudly on a desktop or during a  meeting can be just as distracting. <strong>A better solution: </strong>Ask workers to set their phone  to silent or keep it in their pocket when in the office.</p>
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		<title>Videoconferencing: No pants required</title>
		<link>http://www.businessbrief.com/videoconferencing-no-pants-required/</link>
		<comments>http://www.businessbrief.com/videoconferencing-no-pants-required/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 18:45:18 +0000</pubDate>
		<dc:creator>Valerie Helmbreck</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[In this week's e-newsletter]]></category>
		<category><![CDATA[Lifestyle]]></category>
		<category><![CDATA[etiquette]]></category>
		<category><![CDATA[ooVoo]]></category>
		<category><![CDATA[PJ Inc.]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[tips]]></category>
		<category><![CDATA[video conferencing]]></category>

		<guid isPermaLink="false">http://www.businessbrief.com/?p=212</guid>
		<description><![CDATA[Every now and then a press release arrives with some truly useful advice. Today was one of those days. From the offices of PJ Inc. public relations comes this gem: You can video conference without  wearing pants. But it would be a good idea, says the account rep for ooVoo &#8212; a Web cam and [...]]]></description>
			<content:encoded><![CDATA[<p>Every now and then a press release arrives with some truly useful advice. Today was one of those days. From the offices of PJ Inc. public relations comes this gem: You can video conference without <span id="more-212"></span> wearing pants.</p>
<p>But it would be a good idea, says the account rep for ooVoo &#8212; a Web cam and video conferencing company &#8212; not to take off your bra while in an online, on-screen meeting. (The PJ Inc. rep provided a helpful link to a woman doing just that as part of the pitch. I guess you can have the <a title="YouTube" href="http://www.youtube.com/watch?v=JnrwFZBmfqU" target="_blank">YouTube link</a> too&#8230;)</p>
<p>This is all part of what ooVoo&#8217;s PR folks say are the etiquette rules of virtual meetings.</p>
<p>Other tips:</p>
<ul>
<li><span style="font-size: 10pt;">Pick a facilitator to help manage any over-exuberant participants.</span></li>
<li><span style="font-size: 10pt; font-family: Symbol;"><span><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"> </span></span></span><span style="font-size: 10pt;">Ask permission if you wish to record a video chat. Privacy is expected until consent is given otherwise.</span></li>
<li><span style="font-size: 10pt;">Pay attention and listen – if you try to fake it, you’ll be caught. </span></li>
<li><span style="font-size: 10pt;">Acknowledge the power of your body language – avoid personal gestures such as hair playing, scratching, picking, etc …</span></li>
<li><span style="font-size: 10pt;">Remember you are meeting face to face on clear video, so remain aware of your facial expressions and monitor them so you send the right message.</span></li>
<li><span style="font-size: 10pt; font-family: Symbol;"><span><span style="font-family: &quot;Times New Roman&quot;; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"> </span></span></span><span style="font-size: 10pt;">Don’t eat or drink during a business video conference call.</span></li>
</ul>
<p><span style="font-size: 10pt;">A complete list of ooVoo&#8217;s etiquette tips for video conferencing are available <a title="ooVoo.com" href="http://www.oovoo.com/How-To-ooVoo/ooVoo-On-VideoChat-Etiquette.aspx" target="_blank">here</a>.<br />
</span></p>
]]></content:encoded>
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