Why don’t salespeople listen?
January 20, 2011 by Ken Dooley
Only one in ten purchasing agents feels that salespeople really listen, according to a recent survey by the National Association of Purchasing Agents. Why don’t they?
January 20, 2011 by Ken Dooley
Customer survey: Salespeople aren’t listening
November 2, 2010 by Ken Dooley
Only one in 10 purchasing agents feels that salespeople really listen to them, according to a new survey by the National Association of Purchasing Agents. To reverse that trend, it’s critical to stop the following bad habits when they crop up. More…
Top 7 barriers to effective listening
December 30, 2009 by Ken Dooley
Only one in 10 purchasing agents feels that salespeople really listen to them during sales presentations, according to a recent survey by the National Association of Purchasing Agents.
What causes salespeople not to listen when prospects try to communicate critical info that may make the difference between a sale and a stall? More…
