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	<title>BusinessBrief.com &#187; negotiating</title>
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		<title>How to use the &#8217;6 Laws of Persuasion&#8217;</title>
		<link>http://www.businessbrief.com/how-to-use-the-6-laws-of-persuasion/</link>
		<comments>http://www.businessbrief.com/how-to-use-the-6-laws-of-persuasion/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 10:00:56 +0000</pubDate>
		<dc:creator>Bob Hill</dc:creator>
				<category><![CDATA[In this week's e-newsletter]]></category>
		<category><![CDATA[Sales & Marketing]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[negotiating]]></category>
		<category><![CDATA[negotiation]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://www.businessbrief.com/?p=2207</guid>
		<description><![CDATA[Whether you&#8217;re dealing with prospects or employees, most negotiations are won by those who understand - and know how to leverage - these six laws, outlined in Robert Cialdini&#8217;s book, Influence: The Psychology of Persuasion: Law of Advocacy: One strategy that works particularly well in sales and salary negotiations is to introduce a third party whose chief responsibility is to stand [...]]]></description>
			<content:encoded><![CDATA[<p>Whether you&#8217;re dealing with prospects or employees, most negotiations are won by those who understand - and know how to leverage - these six laws, outlined in Robert Cialdini&#8217;s book, <em>Influence: The Psychology of Persuasion</em>: <span id="more-2207"></span></p>
<ol>
<li><strong>Law of Advocacy: </strong>One strategy that works particularly well in sales and salary negotiations is to introduce a third party whose chief responsibility is to stand opposed to giving the other party what they want. For instance, a salesperson can tell a prospect he&#8217;d really like to agree to all the terms outlined, but his manager may not approve. From that point forward, the prospect views the salesperson as an advocate, fighting to get him the best deal possible. Any concessions the salesperson gets management to &#8220;agree to&#8221; are considered a shared victory. Managers can use the same tactic during salary negotiations, positioning themselves as allies, willing to go to the CEO (or CFO) on the employee&#8217;s behalf.</li>
<li><strong>Law of Urgency:</strong> Time plays a major role in negotiations &#8211; who&#8217;s got time to spare and who&#8217;s working against it. Top negotiators create a sense of urgency by specifying which terms they&#8217;re willing to agree to, then setting a firm deadline, after which the deal is off the table. Employers achieve the same result by telling job candidates there&#8217;s a small window of time in which to accept the job offer. That way the candidate (or prospect) needs to make a quick decision rather than leveraging one offer against another.</li>
<li><strong>Law of Authority: </strong>Using statistics to establish why you offer the best value on the market simplifies the equation. Rather than negotiating based on price or competition, you&#8217;re letting prospects know that <strong><em>you know </em></strong>they&#8217;re not going to find a better deal anywhere else. Whether you&#8217;re a salesperson or an employer, it&#8217;s a way of saying, &#8220;You have more to lose here than I do. If you&#8217;re not interested in accepting our offer, we&#8217;d like to move on to someone who is.&#8221;</li>
<li><strong>Law of Social Proof:</strong> Credibility is king in negotiations. Most prospects are buying the brand as much as they are the product. Presenting testimonials from best-in-class companies doesn&#8217;t only let prospects know the best in the business choose to do business with you, it also makes them wonder if their competitors are gaining an edge by taking advantage of a product or service they haven&#8217;t.</li>
<li><strong>Law of Reciprocity: </strong>Agreeing to a concession without asking for something in return sets a dangerous precedent where the other party always thinks they&#8217;re entitled to something more. It also makes them feel they have bargaining power. Shrewd negotiators establish a quid-pro-quo early on, so prospects understand it works both ways. Before agreeing to a concession it may also be helpful to ask, &#8220;If I can get my company to agree to these terms, do you see any <em>other</em> reason you wouldn&#8217;t move forward with the sale?&#8221; It&#8217;s a great way to box the prospect in and move toward closing the deal.</li>
<li><strong>Law of Commitment and Consistency</strong>: By getting the other party to agree to all the details first (i.e., those terms you&#8217;re sure they&#8217;ll agree to), you&#8217;re getting them in the habit of saying yes. Eventually, the one detail they&#8217;re unhappy with becomes the lone sticking point to completing a transaction that&#8217;s 99% done. Gain small commitments along the way instead of looking at the negotiation as an all-or-nothing deal.</li>
</ol>
<p><em><strong>Source: </strong>&#8220;<a href="http://www.bitpipe.com/detail/RES/1160487002_916.html">How to Use the Six Laws of Persuasion during a Negotiation</a>,&#8221; by Edrie Greer, Ph.D.</em></p>
]]></content:encoded>
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		<item>
		<title>5 keys to winning negotiations with cost-conscious buyers</title>
		<link>http://www.businessbrief.com/5-keys-to-winning-negotiations-with-cost-conscious-buyers/</link>
		<comments>http://www.businessbrief.com/5-keys-to-winning-negotiations-with-cost-conscious-buyers/#comments</comments>
		<pubDate>Mon, 06 Jul 2009 13:36:03 +0000</pubDate>
		<dc:creator>Bob Hill</dc:creator>
				<category><![CDATA[In this week's e-newsletter]]></category>
		<category><![CDATA[Sales & Marketing]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[closing]]></category>
		<category><![CDATA[negotiating]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[sales management]]></category>
		<category><![CDATA[selling]]></category>

		<guid isPermaLink="false">http://www.businessbrief.com/?p=1542</guid>
		<description><![CDATA[Budgets are tight, and competition is tighter. Right now, most buyers feel like you need their business more than they need you. But here are five ways to turn the tables and create an atmosphere where they&#8217;re bargaining based on your terms. Know your walk-away point: With so many companies competing for every prospect&#8217;s dollar, it&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Budgets are tight, and competition is tighter. Right now, most buyers feel like you need their business more than they need you. But here are five ways to turn the tables and create an atmosphere where <em>they&#8217;re</em> bargaining based on <em>your</em> terms. <span id="more-1542"></span></p>
<ol>
<li><strong>Know your walk-away point: </strong>With so many companies competing for every prospect&#8217;s dollar, it&#8217;s natural for customers to haggle for a lower price or better terms. Know what you&#8217;re willing to concede before the process begins, and never grant a concession without asking for something in return.</li>
<li><strong>Differentiate your offer: </strong>The Internet makes it much easier for prospects to hop online and do competitive shopping. Be prepared by knowing what others on the market offer and why you can offer a better investment for each prospect&#8217;s dollar.</li>
<li><strong>Find out where the current supplier is coming up short: </strong>This is where the prospect&#8217;s pain is. Ask questions to get to the heart of what you can offer prospects that their current supplier cannot, and use that as the focal point of your value proposition.</li>
<li><strong>Establish multiple points of contact: </strong>The more people you know, the easier it is to gain a foothold at the prospect&#8217;s company (and determine how the buying decision will impact different departments). A lot of buying decisions need to be approved by a committee these days. The more members you can win over, the better your chance of gaining a majority vote.</li>
<li><strong>Frame your offer in terms of how it benefits all parties involved: </strong>Most prospects understand that you&#8217;re trying to close them. Rather than pretending like it&#8217;s just about them, be honest about what your company is willing to offer to build a mutually beneficial partnership based on trust. The more prospects trust what you&#8217;re telling them, the stronger the relationship will be.</li>
</ol>
<p><em><strong>Source: </strong>&#8220;<a href="http://blogs.bnet.com/salesmachine/?p=3726">Strategies to Build Negotiating Power</a>&#8221; by Geoffrey James. </em></p>
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