If your company provides cell or smartphones for employees, keep your ears to the ground and away from units in coming months. That’s because a big compilation of data on potential health hazards of these gadgets is due to be published. Its findings could open the lawsuit floodgates. More…

Companies are still buying, but many of the buying decisions are being made higher up the executive ladder. And selling at the executive level requires a different set of skills and strategies. More…

Customers are bombarded with attractive offers all the time. They are hit with deals claiming to have better pricing, quality and service. But those are not the factors that cause them to jump ship to another company. More…

Americans want to do more and buy less, according to several recent studies. The question is how can you turn that into a competitive advantage and win more business? More…

One out of every six buyers turns into a problem customer, research shows. But if salespeople handle difficult buyers with a mix of the following tactics, they’ll become your best, most loyal customers. More…

Seven out of ten retailers predict higher revenues in 2010. But that’s not all they’re predicting, according to a recent survey. More…

Managers may forever debate whether great sellers are born or made. But a recent study reveals several easy-to-spot differences between high-performers and low-performers, as well as the one common trait most would-be superstars possess. More…