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5 presentation lessons from the master — Steve Jobs


November 23, 2011 by Bob Hill

The late Apple co-founder will be remembered for a number of things, including his ability to attract and captivate audiences and the media. An analysis shows he used the same formula — one that anyone else can employ. More…

When a customer mentions the competition


August 15, 2011 by Ken Dooley

Never mentioning the competition is an old selling rule that has some merit. But what should you do if your prospect brings up the competition?

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The key to getting access to top-level execs


July 11, 2011 by Ken Dooley

Dealing successfully with senior executives requires an understanding that the audience is unique and must be treated differently than other prospects.

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5 keys to selling to top executives


May 24, 2011 by Ken Dooley

Dealing successfully with senior executives requires an understanding that the audience is unique and must be treated differently than other prospects.

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Your advantage in a weak economy — if you play your cards right


March 31, 2011 by Ken Dooley

A well-established relationship can look invincible, but it may not be as secure as it appears, especially during difficult times. Customers are more accessible and open to listening to competitive proposals when the economy is weak.

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Three listening skills to defuse the angry customer


December 31, 2010 by Ken Dooley

Listening skills are important in every stage of the selling process, but they’re critical when a customer is angry.

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The 5 toughest types of prospects — and how to close them all


August 26, 2010 by Ken Dooley

Selling to these types of prospects isn’t easy. But it can be done by using these five tactics: More…

4 keys to creating a website prospects want to buy from


July 13, 2010 by Bob Hill

Selling via the web is like speed dating – if you don’t make an instant connection, prospects will more than likely move on to someone else.  More…

The new rules of selling: Do your salespeople know them?


July 2, 2010 by Ken Dooley

The new rules of selling require your salespeople to know and master old tactics, but to use them in a different way. More…

20-Minute Sales Meeting: 5 rules for persuasive presentations


May 11, 2010 by Ken Dooley

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Prospects are all different — and every presentation must be carefully tooled to win them over. More…

Selling up the ladder: Crucial tips to close the CEO


February 9, 2010 by Ken Dooley

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Companies are still buying, but many of the buying decisions are being made higher up the executive ladder. And selling at the executive level requires a different set of skills and strategies. More…

What are you thinking? Mistakes sales pros shouldn’t make


January 25, 2010 by Ken Dooley

Thinking like a customer isn’t just an interesting option — it’s required by today’s customers. So here are five mistakes that may keep you from understanding and responding to customer needs: More…

5 keys to winning negotiations with cost-conscious buyers


July 6, 2009 by Bob Hill

Budgets are tight, and competition is tighter. Right now, most buyers feel like you need their business more than they need you. But here are five ways to turn the tables and create an atmosphere where they’re bargaining based on your terms. More…


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2012-02-07 17:16

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