BusinessBrief.com » tag » service

The No. 1 secret to winning buyers in this economy


August 31, 2010 by Bob Hill

sales-sheet

More than 70% of prospects say they’d be willing to pay as much as 10% more for a product or service if a company … More…

2 reasons prospects may no longer find your offer valuable


August 25, 2010 by Bob Hill

If your selling processes haven’t changed and your closing rates have dropped anyway, a well-known sales expert has two theories as to what’s hurting your business. More…

The top 8 reasons customers leave


July 27, 2010 by Ken Dooley

When one of your salespeople claims that a customer left for a lower price, you’re probably hearing an excuse. More…

Customer care tips working to boost loyalty, revenue today


June 16, 2010 by Ken Dooley

Today, quality of service has become so essential that those who lead the way in service excellence have a powerful competitive advantage. More…

5 key reasons customers leave


March 19, 2010 by Ken Dooley

Why do customers take their business elsewhere? Sure, sometimes it’s about dissatisfaction with the quality or price of the product or service. More often, though, it’s about dissatisfaction with people. More…

Why salespeople should be comfortable with being uncomfortable


March 17, 2010 by Ken Dooley

With all the creature comforts available today, it doesn’t seem right to tell someone to enjoy being uncomfortable. But being uncomfortable in certain areas may be good advice for salespeople. Why? More…

The key to ‘24/7 service’: Your sales people


January 21, 2010 by Ken Dooley

One of the hottest phrases in business today is “24/7.” Recognizing that we’re in a very competitive and very global economy, there’s a growing awareness that we have to be available around the clock to meet customer needs. More…

The industries that will come back first and best


December 23, 2009 by Jim Giuliano

sales

The projections are in, and the results show some clear winners and losers. More…

In-flight WiFi: Will it fly for businesses?


September 24, 2009 by Valerie Helmbreck

Any organization with road warriors knows that having Web access on the go can be a big productivity booster, but the big question is: How many companies are willing to pay for their workers to be connected in flight? More…

What makes these 10 companies the absolute best at customer loyalty?


July 1, 2009 by Bob Hill

leasership4

There’s no one better at boosting buyer loyalty than these 10 companies. But what’s even more intriguing are the two practices they all have in common, and you don’t have to be big to implement them at your company. More…

The biggest complaint about salespeople


June 15, 2009 by Jim Giuliano

What’s the leading complaint customers make about salespeople in today’s difficult economy? Ask your staff this question and you may get a range of answers, but probably not the correct one. More…


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2010-09-02 16:02