Here’s something worth passing along to your team: Customers who have problems and complain are giving your company a chance to keep their business. More…

Studies show that most people will forget 75% or more of what they hear in 24 hours or less. But there are three tricks of the trade that will give your salespeople 20/20 hearing. Share them at your next meeting. More…

Two prominent studies are challenging the idea of a traditional workplace — and provide some valuable insights that could boost productivity among your employees. More…

Three studies conducted over the past two years reveal why “Made in the U.S.A.” is making a huge comeback.   More…

Knowing what customers want and expect may be the most important keys to successful selling in this tough market. More…