Study after study reveals that in order for a sales organization to thrive, managers need to focus on embracing change.   More…

A recent study reveals 25% of small business owners agree the hardships they’re facing all boil down to one specific issue.  More…

Each time Facebook releases a new tool for marketers, it feels like Christmas in the Cratchit house — but that’s not always the case for potential customers (and certainly not this year). More…

Do you think you can name the items your customers value most — the ones that motivate them to make buying decisions? Would you list the same values as your sales manager or members of your executive team? More…

Most people in business know how important technology has become to their business, but many of them aren’t paying much attention to one critical aspect of the digitized world:  More…

Best-in-class companies have zeroed in on a common recipe for success in today’s economy.  More…

The business of e-commerce has become extremely competitive since Amazon first dipped its toe in the water in 1995. More…

Been piling up a lot of Millennial visitors to your company’s Facebook page? Don’t count them as prospects/customers until they come back — since many never return. More…

Two-thirds of customers that defect from their suppliers do so because of poor response, according to a Forum Corporation Study. And to achieve a great response rating from customers, you’ve got to achieve excellence in these four areas. More…

There may be good news on the horizon for managers who’ve spent the past 2 to 3 years tiding employees over, despite no bumps in comp or salary.   More…

Many salespeople have trouble distinguishing high-quality leads from the dead-enders, according to a recent study of high- and low-performing salespeople. That means solid leads are squandered as salespeople waste time chasing the dead-enders. More…

A new study reveals where email marketers are struggling the most and what successful companies are doing to overcome the problem.  More…

A recent study and a well-known columnist reveal why prospects click through on an email and how to maximize your return on email marketing campaigns.  More…

Email is the new cold call. The quicker organizations accept that, the higher their revenues will climb.  More…

Statistics reveal the time (and cost) required to get a new recruit on track is spiraling downward. More…

Hundreds of sales managers from 90 companies worldwide were asked to assess which five attributes of salespeople lead to the most success. Results: Relationship sellers and problem solvers may have to change their thinking. More…

A recent study reveals a significant challenge facing most of today’s companies, as well as a five-step solution for overcoming it.  More…

Customer loyalty has never been more important to a company’s long-term success. More…

What do iPad users think of the device now that it’s been around a while? Do they still love it?. More…

A recent Gallup study reveals the common strategy that has set top companies apart from stumbling ones over the past three years.  More…