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How the best in the biz turn major obstacles into sales


December 21, 2012 by Bob Hill

Study after study reveals that in order for a sales organization to thrive, managers need to focus on embracing change.   More…

And the biggest challenge facing small businesses is …


December 19, 2012 by Bob Hill

A recent study reveals 25% of small business owners agree the hardships they’re facing all boil down to one specific issue.  More…

Facebook’s new marketing tool: Does it do more harm than good?


December 11, 2012 by Christian Schappel

Each time Facebook releases a new tool for marketers, it feels like Christmas in the Cratchit house — but that’s not always the case for potential customers (and certainly not this year). More…

Do you know what your customers value most?


November 16, 2012 by Ken Dooley

Do you think you can name the items your customers value most — the ones that motivate them to make buying decisions? Would you list the same values as your sales manager or members of your executive team? More…

Report: Bosses ignore IT risks


August 15, 2012 by Valerie Helmbreck

Most people in business know how important technology has become to their business, but many of them aren’t paying much attention to one critical aspect of the digitized world:  More…

The surprise incentive 1/3 of top companies use to crush competitors


June 26, 2012 by Bob Hill

Best-in-class companies have zeroed in on a common recipe for success in today’s economy.  More…

When ‘free’ spells more business for online sales


June 6, 2012 by Charlie Walker

The business of e-commerce has become extremely competitive since Amazon first dipped its toe in the water in 1995. More…

Millennial customers: Easy to find — but why so hard to keep?


May 16, 2012 by Charlie Walker

Been piling up a lot of Millennial visitors to your company’s Facebook page? Don’t count them as prospects/customers until they come back — since many never return. More…

Better responses = better customer loyalty: 4 keys


March 30, 2012 by Christian Schappel

Two-thirds of customers that defect from their suppliers do so because of poor response, according to a Forum Corporation Study. And to achieve a great response rating from customers, you’ve got to achieve excellence in these four areas. More…

Why now’s the time to push for raises


February 14, 2012 by Bob Hill

There may be good news on the horizon for managers who’ve spent the past 2 to 3 years tiding employees over, despite no bumps in comp or salary.   More…

The area 55% of salespeople struggle in


February 10, 2012 by Ken Dooley

Many salespeople have trouble distinguishing high-quality leads from the dead-enders, according to a recent study of high- and low-performing salespeople. That means solid leads are squandered as salespeople waste time chasing the dead-enders. More…

The greatest challenge facing e-marketers today is …


January 31, 2012 by Bob Hill

A new study reveals where email marketers are struggling the most and what successful companies are doing to overcome the problem.  More…

3 ways to achieve break-out email results


November 8, 2011 by Bob Hill

A recent study and a well-known columnist reveal why prospects click through on an email and how to maximize your return on email marketing campaigns.  More…

Want to write email that sells? Here’s how


October 18, 2011 by Bob Hill

Email is the new cold call. The quicker organizations accept that, the higher their revenues will climb.  More…

5 areas you don’t want slip up in during sales training


October 18, 2011 by Bob Hill

Statistics reveal the time (and cost) required to get a new recruit on track is spiraling downward. More…

Study shoots holes in 2 traditional Sales beliefs


September 13, 2011 by Ken Dooley

Hundreds of sales managers from 90 companies worldwide were asked to assess which five attributes of salespeople lead to the most success. Results: Relationship sellers and problem solvers may have to change their thinking. More…

5 steps needed to reach peak performance


September 12, 2011 by Bob Hill

A recent study reveals a significant challenge facing most of today’s companies, as well as a five-step solution for overcoming it.  More…

Proven resource that boosts sales, loyalty in tough times


September 5, 2011 by Bob Hill

Customer loyalty has never been more important to a company’s long-term success. More…

iPad owners even more satisfied now


August 19, 2011 by Valerie Helmbreck

What do iPad users think of the device now that it’s been around a while? Do they still love it?. More…

Which tactic is proven to boost revenues 240%?


July 26, 2011 by Bob Hill

A recent Gallup study reveals the common strategy that has set top companies apart from stumbling ones over the past three years.  More…


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