January 15, 2013 by Ken Dooley
What’s the best way to take care of your customers? Consider the results of a recent survey, which asked customers, “What do you want from a salesperson?” and “What would be the number one attribute of your favorite salesperson?” More…
December 21, 2012 by Christian Schappel
The CMO Council recently released its annual State of Marketing survey. Some notable findings: More…
October 8, 2012 by Charlie Walker
Men are cheap — and easier to reach, according to a recent survey of Facebook users and their responses to online advertising. More…
August 20, 2012 by Ken Dooley
Ask salespeople for the number one reason why prospects don’t buy and you’ll probably get an answer that involves price. Ask prospects the same question and you’ll get an entirely different answer. More…
July 25, 2012 by Valerie Helmbreck
A growing number of business executives believe information technology is “inextricably linked” to their organization’s overall business success. But most have no way of assessing a key factor tied to IT success.
More…
July 24, 2012 by Ken Dooley
What’s the No. 1 demand your customers ask of you? According to a recent survey, it doesn’t have anything to do with price, quality, features or benefits. More…
July 10, 2012 by Charlie Walker
If you would reach into the potty to grab this device, you’re not alone. More…
May 31, 2012 by Valerie Helmbreck
Telecommuting and virtual workplaces became all the rage when the recession hit, and the savings are plenty attractive to business leaders who need to cut costs and hang onto valuable staff. But there’s a price to be paid for scattering your workforce.
More…
May 9, 2012 by Jim Giuliano

If you’re in one of the best, congratulations. If you’re in one of the worst … well, you’re in one of the worst.
More…
May 3, 2012 by Charlie Walker
Thoroughly researching a potential customer can make the difference between closing the deal or walking away empty-handed. It’s one of the most effective ways to show customers you understand their needs and value their business. But what happens when you’re researching on Wikipedia? More…
April 5, 2012 by Charlie Walker
Internet travelers, do you want someone tracking every move you make and using that info to target you with tailor-made suggestions for future destinations? More…
March 9, 2012 by Charlie Walker
Are you addicted to the Internet? One person who responded to a recent online survey said “yes” — but he’d found a great 12-step program for Internet addiction. More…
February 23, 2012 by Charlie Walker
In order to boost business via social media sites, there’s one critical roadblock you’ll need to address if you’re going to succeed: More…
February 21, 2012 by Ken Dooley
What’s the single biggest complaint of professional purchasers? More…
January 31, 2012 by Ken Dooley
Customers’ interest in products or services extends only as far as those products or services can help fulfill these goals. More…
January 6, 2012 by Charlie Walker
There’s a perception that what you choose to say in the email subject line has the greatest impact on an email’s success. Not so, claim many marketers. More…
January 5, 2012 by Charlie Walker
It’s a marketing edge many businesses might be overlooking: Showcasing the do-gooder aspects of your company. More…
December 27, 2011 by Charlie Walker
What’s the problem with boxes, anyway? They’re useful for lots of stuff, from shipping to storage – and stashing “low-hanging fruit.” So how do you explain the deep-toned admonishments to think outside of one? More…
December 5, 2011 by Valerie Helmbreck
You may be getting ripped off these days if you’re paying too much for folks with IT certifications. That’s the word from tech researchers who keep tabs on what credentials matter and which ones are out of fashion.
More…
November 2, 2011 by Charlie Walker
Quick Response (QR) codes offer a world of new opportunities for marketers. More…