Comments on: The biggest complaint about salespeople http://www.businessbrief.com/the-no-1-complaint-customers-have-about-salespeople/ Just another WordPress weblog Sat, 20 Mar 2010 19:04:34 -0400 http://wordpress.org/?v=abc hourly 1 By: gfaigen http://www.businessbrief.com/the-no-1-complaint-customers-have-about-salespeople/comment-page-1/#comment-13 gfaigen Tue, 16 Jun 2009 18:35:09 +0000 http://www.businessbrief.com/?p=91#comment-13 The most frustrating issue is not enough sales people on staff. One can walk around with their money in their hands and not have anyone to ring it up. Next big problem are staff that do not know where the merchandise is located but vaguely point to some spot where it is difficult to find and not always the right location. The worst business problem is using technology for answering phones that do not ask you the revelent question so one doesn't know which button to press; you can't get connected to a representative for too long a time and usually get disconnected while waiting. I do not shop anymore. I'm not rewarding poor business policies. I'm lucky that I don't need anything even though I want new products - I don't need them. The most frustrating issue is not enough sales people on staff. One can walk around with their money in their hands and not have anyone to ring it up. Next big problem are staff that do not know where the merchandise is located but vaguely point to some spot where it is difficult to find and not always the right location.

The worst business problem is using technology for answering phones that do not ask you the revelent question so one doesn’t know which button to press; you can’t get connected to a representative for too long a time and usually get disconnected while waiting.

I do not shop anymore. I’m not rewarding poor business policies. I’m lucky that I don’t need anything even though I want new products – I don’t need them.

]]> By: I. C. London http://www.businessbrief.com/the-no-1-complaint-customers-have-about-salespeople/comment-page-1/#comment-12 I. C. London Tue, 16 Jun 2009 18:25:33 +0000 http://www.businessbrief.com/?p=91#comment-12 I partially agree. It depends on what they are talking about. Some try to make a gum ball sound like it is a miracle drug no matter how much they let you talk. In some cases, if it turns out a sales person can't help you, they try to make it appear they can. I partially agree. It depends on what they are talking about. Some try to make a gum ball sound like it is a miracle drug no matter how much they let you talk. In some cases, if it turns out a sales person can’t help you, they try to make it appear they can.

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